MUNIRATU IDDRIS

Currently providing high-level administrative and operational support to diverse clients, leveraging advanced tools to enhance efficiency and project delivery.

• Organized and managed complex calendars, appointments, and travel arrangements for multiple high-level executives, ensuring seamless scheduling and timely execution of critical tasks.
• Managed daily email correspondence for clients, ensuring timely responses, efficient organization of inboxes, and effective communication flow.
• Coordinated and facilitated a high volume of meetings, including preparing comprehensive agendas and distributing accurate meeting minutes to all stakeholders.
• Conducted in-depth research for various projects, compiling data, synthesizing findings, and presenting clear, actionable insights to support strategic decision-making.
• Streamlined administrative processes by integrating AI tools and automation, resulting in an estimated 20% increase in operational efficiency and workflow optimization.
• Provided comprehensive administrative and project management support for ongoing initiatives, consistently ensuring timely completion and adherence to project milestones.

Serving as a dedicated Personal Assistant, managing comprehensive administrative and logistical support for a principal to ensure seamless daily operations.

• Managed complex administrative tasks, including scheduling appointments, coordinating travel arrangements, and handling email correspondence for a principal, optimizing their daily workflow.
• Served as the primary point of contact, efficiently managing and filtering all incoming communications and requests to ensure the principal's time was maximized for critical priorities.
• Assisted in planning and organizing over 10 personal and professional events, including meetings, conferences, and social gatherings, ensuring meticulous execution and positive experiences.
• Provided comprehensive support by handling personal errands and general administrative duties, ensuring the principal's daily needs were consistently met and operations ran smoothly.

Contributed to business development initiatives by conducting research, providing customer service, and ensuring adherence to industrial standards.

• Collaborated on impactful research for 'The Made in Ghana Logo Project,' contributing to a comprehensive report that informed national branding strategies.
• Conducted in-depth research and presented key findings to departmental leadership, enhancing strategic decision-making and project direction.
• Provided exceptional customer service and managed communication for over 50 daily inquiries via phone, effectively resolving issues and improving stakeholder satisfaction.
• Performed high-volume data entry using Microsoft Access and Excel, ensuring data accuracy and enabling statistical analysis for departmental reports.
• Undertook detailed consignment inspections and market surveillance on manufactured goods, identifying non-compliance and ensuring adherence to national quality standards.
• Conducted periodic visits to over 15 companies to assess and ensure strict adherence to industrial welfare, health, and safety procedures.

Contributed to community development through educational and wellness programs.

• Participated in educational programs designed to improve literacy and numeracy skills for underserved communities, impacting over 50 participants.
• Conducted health and wellness workshops for community members, promoting healthy lifestyles and increasing awareness on critical well-being topics.
• Contributed actively to various community development initiatives and outreach programs, supporting local empowerment and social welfare projects.